The archive

Operational English

Operational English scenarios – plain-English practice for abnormal and non-routine situations beyond standard phraseology.

2 briefings

Operational English

Operational English: A Weather Delay before Departure

You are the captain and thunderstorms at your destination mean a short departure delay. Make a calm, clear passenger announcement, then compare with the model captain.

Operational English

Operational English: Briefing the Cabin Crew for a Medical Diversion

You are the captain of a narrow-body jet in the cruise. A few minutes ago the cabin crew called up: a passenger in row 18 has…


Fly High English (first party)
Fly High English (first party)
Stripe
Fly High English (first party)